- Bancassurance (Insurance)
Do you have any questions?
Find bellow the most frequently asked
questions about Multicaixa Debit Card.
What is the Multicaixa Debit Card?
It is a card associated with the Current account, which allows its holder to make payments and withdraw amounts in terminals of the Multicaixa network (ATM and TPA), according to the available balance. The validation is carried out by entering the secret personal code (PIN).
What currency is used?
The currency used is the Kwanza (Kz).
Who is the product aimed at?
The Multicaixa Debit Card is intended for Private Customers.
What are the advantages of subscribing to the Card?
The advantages are:
a) Commodity: It allows you to carry out a wide variety of transactions without the need for the customer to go to the Bank;
b) Security: All transactions are validated by PIN and their use is exclusively electronic;
c) Convenience: The customer does not need to carry cash in banknotes or cheques to make payments;
d) Associated Services:
- Changing the PIN;
- Consultation of transactions, IBAN and Balance (at ATMs - ATM and Automatic Payment Terminals - TPA);
- Copy of the transaction receipt;
e) Value Added Services:
- Payment for third-party services: water, electricity, telephone, television, recharges.
- Personal accident insurance (optional).
Note: The Personal Accident Protection guarantees, up to the contracted limits, the reimbursement of medical and hospital expenses caused by the treatment of bodily injuries suffered by the insured, as well as DEATH or Permanent Disability. Affordable insurance, complement of personal accident insurance and health substitute, in case of accidents.
What are the limits?
|50.000 Kz||N/A||2 000 000 Kz|
What are the terms for issuing and submitting cards?
|Deadlines / Cards||Customized||Deadline|
42 hours - Branches with Embossadora
72 hours - Branches without Embossadora
What documentation must be presented?
Just a document that identifies the cardholder.